Privacy Policy

1 Information We Collect

We may collect personal information you provide directly to us, including when you:

• Place an order.
• Create an account.
• Request a quote or contact support.
• Subscribe to emails or promotional updates.
• Upload artwork, files, or other job-related materials.
• Communicate with us by email, phone, forms, or chat.

This information may include:

• Name.
• Company name.
• Billing and shipping address.
• Email address.
• Phone number.
• Order details and job specifications.
• Uploaded artwork, files, and print-ready documents.
• Payment-related details necessary to complete a transaction, although payment card data is typically processed by third-party payment providers rather than stored directly by us.

We may also automatically collect certain technical and usage information, including:

• IP address.
• Browser type and device information.
• Operating system.
• Pages viewed and time spent on the site.
• Referring website or traffic source.
• Cookie and similar tracking data.

2 How We Use Information

We may use collected information to:

• Process, produce, and fulfill print orders.
• Communicate about orders, proofs, shipping, support, or account activity.
• Provide customer service and respond to requests.
• Send promotional emails or marketing messages if you opt in or where otherwise permitted by law.
• Improve our website, products, services, and customer experience.
• Detect fraud, misuse, security incidents, or other harmful activity.
• Comply with legal obligations and enforce our policies.

3 Cookies and Tracking Technologies

We may use cookies, pixels, tags, and similar technologies to operate our website, remember preferences, measure traffic, understand site usage, and improve marketing performance.

Your browser may allow you to block or delete cookies. If you disable cookies, some features of the website may not function properly.

4 How We Share Information

We do not sell or rent your personal information. We may share information with trusted third parties only as needed to operate our business, including:

• Payment processors.
• Shipping and delivery providers.
• Email marketing and communications platforms.
• Website hosting, analytics, security, and technical service providers.
• Business partners or contractors helping us fulfill products or services.

We may also share information if required by law, to respond to valid legal requests, to protect our business or others, or as part of a merger, acquisition, financing, or asset sale.

5 Uploaded Files and Artwork

If you upload artwork, designs, logos, documents, or print files, those materials may be used to process, review, proof, produce, and deliver your order. Please do not upload sensitive personal information unless it is necessary for your print project.

6 Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure. However, no internet transmission or storage system can be guaranteed to be completely secure.

7 Data Retention

We retain personal information for as long as reasonably necessary to fulfill orders, provide services, maintain records, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, it may be deleted, anonymized, or securely disposed of.

8 Email Marketing and Your Choices

You may opt out of marketing emails at any time by clicking the unsubscribe link in an email or by contacting us directly. Even if you opt out of promotional emails, we may still send non-marketing messages related to orders, accounts, proofs, or service updates.

9 Your Privacy Rights

Depending on where you live, you may have rights regarding the personal information we maintain about you, such as the right to request access, correction, or deletion, subject to applicable law and business recordkeeping requirements.

To make a privacy-related request, contact us using the information below. We may need to verify your identity before completing certain requests.

10 Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or policies of those third parties. Review their privacy policies before providing personal information.

11 Children's Privacy

Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If we learn that such information has been submitted, we will take appropriate steps to delete it.

12 Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post the updated version on this page and revise the Effective Date above. Your continued use of the website after changes are posted means you accept the updated policy.

13 Contact Information

If you have questions about this Privacy Policy or would like to make a privacy request, contact: